Delivery Information

We deliver to addresses across mainland UK and Northern Ireland. Here’s what to expect from the moment you order to the moment your machine is on site.

Delivery charges

Delivery is charged on top of the machine price and VAT. We’ll confirm the cost when you place your order, so you’ll know exactly what you’re paying before anything is booked.

When we book your delivery

We book delivery once your payment has cleared in full, including VAT and the delivery charge. Any delivery date we give you is our best estimate. We’ll always do our best to hit it, but some things, like weather, traffic or supply issues, are outside our control.

Where we deliver

We’ll deliver to the address agreed when you order. If you’d rather collect the machine yourself or send your own haulier, that’s fine, but collection needs to be agreed with us in writing first.

Getting your site ready

Please make sure there’s safe access for the delivery vehicle and a safe way to unload the machine. Unless unloading has been agreed as part of your delivery, this is your responsibility, and we can’t accept liability for damage caused by site conditions or unloading arrangements. Not sure what you need? Give us a call before delivery day, and we’ll talk it through.

Checking your machine on arrival

When the machine arrives, you or someone you’ve authorised will need to check it over and sign a delivery acceptance note. If you spot any damage, missing items or anything that doesn’t match your order, note it on the delivery paperwork there and then. Once the note is signed, the machine is treated as accepted, and we may not be able to accept damage claims raised after that.

After delivery

Responsibility for the machine passes to you as soon as it’s delivered or collected, so you’ll need insurance in place from that point, covering loss, theft and damage, plus public liability.

Every used machine arrives with a valid LOLER thorough examination certificate. After that, LOLER inspections every six months are down to you. If you’d like us to handle them, take a look at our Aftercare plans.

Questions about your delivery?

Call us on 0330 165 4283.

For the full details, see our Used Equipment Terms and Conditions.